What Makes A Great Snow Contractor?
Let’s break it down 👇 — being “great” isn’t about having the biggest plow or cheapest bid. It’s about consistency, communication, and accountability. Whether you’re new to the industry or leading a seasoned team, here’s a quick refresher: ✅ Do’s of a Great Snow Contractor - Show Up Early, Stay Prepared - Great contractors monitor weather ahead of time — not when the client calls. - Clear CommunicationProactively update clients before, during, and after storms. - Know the Property - Use updated plow maps, stake sites, and understand traffic patterns before the first snowfall. - Document Everything - Photos, timestamps, salt logs, and service records protect you and your client. - Train the Team Well - Crews should know where snow goes, what to avoid, and how to operate safely under pressure. 🚫 Don’ts That Kill Reputations - Ghosting During Events - If your client is guessing where you are — you’ve already failed. - Over-Promising, Under-Delivering - Don’t commit to timelines or service levels you can’t meet consistently. - One-Size-Fits-All Approach - Sites vary — don’t treat a hospital the same as a warehouse dock. - Poor Equipment Maintenance - Breakdowns during storms = missed windows, unsafe lots, and upset clients. - Blame Game - Own mistakes, resolve issues fast, and leave the excuses at the shop. 💬 What do YOU think makes a snow contractor truly exceptional? Drop a comment below 👇 and let’s learn from each other. #SnowContractorStandards #DoAndDont #TeamTraining #SnowProsUnite