Jul 14 (edited) • General discussion
What Makes A Great Snow Contractor?
Let’s break it down 👇 — being “great” isn’t about having the biggest plow or cheapest bid. It’s about consistency, communication, and accountability. Whether you’re new to the industry or leading a seasoned team, here’s a quick refresher:
✅ Do’s of a Great Snow Contractor
- Show Up Early, Stay Prepared - Great contractors monitor weather ahead of time — not when the client calls.
- Clear CommunicationProactively update clients before, during, and after storms.
- Know the Property - Use updated plow maps, stake sites, and understand traffic patterns before the first snowfall.
- Document Everything - Photos, timestamps, salt logs, and service records protect you and your client.
- Train the Team Well - Crews should know where snow goes, what to avoid, and how to operate safely under pressure.
🚫 Don’ts That Kill Reputations
- Ghosting During Events - If your client is guessing where you are — you’ve already failed.
- Over-Promising, Under-Delivering - Don’t commit to timelines or service levels you can’t meet consistently.
- One-Size-Fits-All Approach - Sites vary — don’t treat a hospital the same as a warehouse dock.
- Poor Equipment Maintenance - Breakdowns during storms = missed windows, unsafe lots, and upset clients.
- Blame Game - Own mistakes, resolve issues fast, and leave the excuses at the shop.
💬 What do YOU think makes a snow contractor truly exceptional?
Drop a comment below 👇 and let’s learn from each other.
#SnowContractorStandards #DoAndDont #TeamTraining #SnowProsUnite
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What Makes A Great Snow Contractor?
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