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Light Winters
Let’s talk light winters. In our particular region, we’ve had a fairly light winter and then received a massive storm. How are you setting up your accounts to help you protect yourself throughout the winter and have consistent income?
Winter is upon us!
With temperatures beginning to drop, what are the last items you have hanging out before you start deicing and plowing this year? This would be a great time to make a cup of coffee and sit down with a notepad or in front of your laptop/ipad and begin creating a punch list of items left to knock out before the season starts. This could include completing walkthroughs with those already under contract, tidying up any contract items that are hanging out there, or maybe even finish billing for your irrigation blow outs as that part of the season begins winding down. Ideally, you will be scheduling time with your team to go over routes, I encourage you to do that in a sit down format over donuts or lunch even and invite them to provide input on the jobs and maybe any areas of concern they have as the time gets near. This could be a great opportunity for you to get them excited about snow and set your season on a path for success. Remember, each business is a reflection of its parts, so having a team that is concerned with a job done right and a job done PROFITABLE, will result in success and your client being interested in a more long term relationship. Check in with your new clients and cover any bases that will set you apart from the competition or make them say, “We have never had this level of communication and service!” Even before the snow flies! Having a great season starts now! Respond below with items you are covering now as the season gets close, great to see how everyone prepares a bit differently!
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What Makes A Great Snow Contractor?
Let’s break it down 👇 — being “great” isn’t about having the biggest plow or cheapest bid. It’s about consistency, communication, and accountability. Whether you’re new to the industry or leading a seasoned team, here’s a quick refresher: ✅ Do’s of a Great Snow Contractor - Show Up Early, Stay Prepared - Great contractors monitor weather ahead of time — not when the client calls. - Clear CommunicationProactively update clients before, during, and after storms. - Know the Property - Use updated plow maps, stake sites, and understand traffic patterns before the first snowfall. - Document Everything - Photos, timestamps, salt logs, and service records protect you and your client. - Train the Team Well - Crews should know where snow goes, what to avoid, and how to operate safely under pressure. 🚫 Don’ts That Kill Reputations - Ghosting During Events - If your client is guessing where you are — you’ve already failed. - Over-Promising, Under-Delivering - Don’t commit to timelines or service levels you can’t meet consistently. - One-Size-Fits-All Approach - Sites vary — don’t treat a hospital the same as a warehouse dock. - Poor Equipment Maintenance - Breakdowns during storms = missed windows, unsafe lots, and upset clients. - Blame Game - Own mistakes, resolve issues fast, and leave the excuses at the shop. 💬 What do YOU think makes a snow contractor truly exceptional? Drop a comment below 👇 and let’s learn from each other. #SnowContractorStandards #DoAndDont #TeamTraining #SnowProsUnite
📣 Tip Tuesday: Pre-Season Equipment Readiness Checklist
Hey Snow Pros 👋 Before the first flakes fall, smart snow pros are already in gear—literally. 💪Here’s a quick Pre-Season Equipment Readiness Checklist to make sure you’re ready to roll when the storms hit: ✅ Inspect and Service All Plow Equipment - Check for hydraulic leaks, bent frames, worn edges, and faulty lights. ✅ Test and Calibrate Salt Spreaders to avoid the early-season panic of uneven or wasted product. ✅ Stock Spare Parts compile hoses, fuses, cutting edges, and anything you’d hate to track down during a storm. ✅ Grease, Oil, and Fluid Check - Treat your machines like the revenue-generating beasts they are. ✅ Battery & Electrical System Check - Cold weather exposes weak batteries and sketchy wiring FAST. ✅ Snow Markers & Property Maps - Stake when the ground is soft (mid to late Fall). Have updated plow maps ready. 🛠️ Your Turn - What’s your must-do pre-season tip that keeps your Winter stress-free? Drop it below 👇— 💡 We all win when we prep together. 💡 #TipTuesday #SnowReady #EquipmentPrep #SnowProsUnite
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Building a Snow Community
We are working hard to transition our education system into Skool and enjoying the process. Soon we will have modules available for you to work through as you look to grow your knowledge base and share with your team. If you are responsible for signing up new customers and adding clients to your portfolio we want to hear from you! One of the areas we will be focusing on is client acquisition and retention. How can we as an industry improve in this area of focus? (DISCUSSION OPPORTUNITY) We believe this is done through better communication and education of clients so they better understand our process and system. If they are bought into the program, they will be more likely to BELIEVE in you and your team, leading to longer term contracts and less fuss when you need to invoice for services. They will know you have their best interest and their client's safety at heart. This is GOLD in Snow and Ice. Respond below with ways you have created wins in this area. We want to hear how your business is growing and what niche markets you have found that fit like a glove with your team and expertise! *Make it $NOW*
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