My Retell voice agent keeps pronouncing “Regina” wrong — it says “Re-gee-na” when it should be “Re-gy-na” (like China). I’ve tried: - Adding the correct pronunciation in the Retell pronunciation settings - Putting the correct phonetic spelling directly into the prompt - Using SSML, CMU phonemes, and IPA - Testing multiple formats and voices Nothing has worked consistently. By the way, I’m using GPT-4.1. Has anyone found a reliable fix for this? Would really appreciate any tips.

My Retell voice agent sometimes “hears” itself — it picks up parts of what it just said and treats it like I said it, which messes up the conversation since it's talking to itself. I’ve tried lowering sensitivity, disabling backchannel, slowing responses, and other tweaks, but it still happens. Has anyone else had this issue and found a fix? I would deeply appreciate if anybody knows how to fix this. Please send me a DM or leave a comment here.

My Retell voice agent sometimes “hears” itself — it picks up parts of what it just said and treats it like I said it, which messes up the conversation since it's talking to itself. I’ve tried lowering sensitivity, disabling backchannel, slowing responses, and other tweaks, but it still happens. Has anyone else had this issue and found a fix? I would deeply appreciate if anybody knows how to fix this. Please send me a DM or leave a comment here.

Hey everyone — I’m setting up Retell for small healthcare clinics and want to make sure it’s HIPAA-compliant. From what I understand, as long as you sign the BAA and leave the “Opt out of sensitive data storage” toggle off, Retell keeps call recordings securely and you stay compliant. But I’ve seen some people say you have to turn off that toggle and handle call recording storage yourself to be compliant. Can someone confirm if you actually need to disable Retell’s storage for HIPAA or if you are allowed to store the call recordings in retell? Also, if anyone’s willing to hop on a quick 5-minute call so I could ask a couple more questions, feel free to DM me — would really appreciate it!

Hey everyone! I just set up my LinkedIn profile and I’m looking to grow my presence on there. If you’re open to it, I’d really appreciate a quick connection request—would love to connect with more like-minded people! Here’s my profile link: https://www.linkedin.com/in/ben-slatkoff-b00934199/ Thanks a lot 🙏