I just passed my Security+! Feeling super proud and thought I would share with this great community!

So I took my first Network+ full practice test last night. I failed! No surprise there, but I did do a lot better than I thought I did. I got 54% when I probably really only knew a few questions for sure. I do have a technical background and often I could rule out a couple of answers because I knew what they were and they didn't pertain to the question. This gave me 50% of choosing the right answer. There were times when I didn't recognize ANY of the acronyms in the answers which kind of made my heart jump. But then I relaxed and looked back at the question and looked at the key word or concept asked about and tried to match the first letter to the first or second letter in the acronym. Then at least I had half a chance. So, don't panic if you don't know the answer, just take another look in a different way. Then let it go and move on!! I am aiming for 85% with confidence, no guessing, before I take the real test. Lot's of work to do. I will definitely need those flashcards. Let's go!

Location: Waltham, MA Job Summary: As a Level 1 Technical Support specialist, you will be an essential part of the IT support department, providing critical assistance to ensure seamless technology operations. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully within the organization. What's the Job? - Perform hardware and software installations, configurations, and troubleshooting to resolve technical issues efficiently. - Provide support for desktops, laptops, printers, mobile devices, peripherals, and conference room AV equipment. - Manage ticketing processes by logging, categorizing, documenting, and tracking support requests. - Create and maintain documentation of standard operating procedures and hardware/system inventory. - Conduct initial diagnosis and provide first-contact resolution, escalating issues to Level 2/Level 3 teams when necessary, and following up to ensure resolution. What's Needed? - Strong technical troubleshooting skills and familiarity with hardware and software systems. - Excellent communication and interpersonal skills to assist users effectively. - Ability to work during standard business hours with flexibility for remote half-day support. - Experience with ticketing systems and documentation practices. - Motivation to learn and adapt in a fast-paced environment. What's in it for me? - Opportunity to develop technical skills in a supportive environment. - Engagement with a diverse and inclusive team dedicated to excellence. - On-site work in a vibrant location with a flexible remote support option. - Competitive pay rate aligned with industry standards. - Potential for career growth within a reputable organization. Job Link: https://www.linkedin.com/jobs/view/4324520191/?alternateChannel=search&trk=d_flagship3_search_srp_jobs&refId=CzPXaX7lBZ3cUwPg41jR6w%3D%3D&trackingId=N12w4HDvyRJRpRW5cbRz0A%3D%3D

Hi everyone. I am Albert, I joined this community because I want to learn and talk with similar people in my field. I just graduated with a Bachelor of Science in Cybersecurity. I have been studying for my Security+ and applying for help desk roles in the meantime. I previously interned at my university’s IT department and have done multiple labs (posted on my site albertdepierro.com) to practice the basics. I know the roadmap usually says Net+ before Sec+, but I found this community after I had already started with Security+. I plan to take the exam within the next week or so. As for what I want out of cybersecurity, right now, I really just want to land my first role and continue building experience. I haven’t chosen a specialization yet, but I know I don’t want to get stuck in a SOC long-term since those are often the lowest-paid roles. I’m very interested in Cloud Security, though I’m still figuring out whether I should start with Azure or AWS. I also feel like I have a lot of theory knowledge from school, which is why I’ve been doing labs and projects. I want to learn how to apply what I know in real-world situations. I know I still have a lot to learn, and I’m here to grow and connect with others.