In general, the best option is to use the Amazon account where you also make normal physical purchases, because that account looks more like a real customer account and is usually healthier than an account used only for ebooks and reviews. However, if your .com account was blocked from leaving reviews, the first thing I would check is whether the restriction is only affecting that marketplace or whether Amazon has restricted your reviewing ability more broadly. The easiest test is this: go to the Amazon marketplace you normally use for purchases, open the product page of any book or physical product, click “Write a customer review,” and see what happens. You do not need to actually post the review. Just check whether Amazon shows you the review form or whether it shows a message saying that they are no longer accepting reviews from your account. If the form appears, then the account may still be able to post reviews, and in that case I would use the account connected to your normal physical purchases and move carefully, focusing as much as possible on Verified Paid Purchase reviews. If Amazon shows the restriction message there too, then the issue is probably not just .com, but your reviewing permission on the account more generally.

Hi Yannick, First, one important clarification. That exact message from Amazon ("Amazon is not accepting reviews on this product from this account") does not normally appear before you post a review. As far as we have seen to date, it never shows up at that stage. It almost always means the review had actually gone through at first, and then a few days later, when you went back to check, Amazon had stopped accepting it on that product. Can you confirm that is what happened? That detail matters for reading the situation correctly. Now to your questions. On whether to be concerned: in the large majority of these cases, and this is exactly what we explain in the emails we send whenever a review does not stay up, the cause is one of two things. Either the author received more than one review on the same book within too short a window (typically under 36 hours), or you posted more than one review yourself within a 36-hour window. That said, here is the honest read on your specific situation. You post a high number of non-verified reviews, and so far that has not caused you problems, most likely because your account has a strong purchase history behind it. So right now this is not a red flag for you, and a single case like this does not represent a problem for your account. If you notice it happening again within a fairly short time, that is the point where I would move you toward Verified Paid Purchase reviews and dilute the non-verified ones. One isolated case, no. On the swap hypothesis: it is a rare possibility, but not impossible. Our browser extension drastically reduces this risk. The one scenario where it could still happen is if that author has not uploaded any book on BookVillage, not even under the pen name used on the specific book you wanted to review. In our experience, though, this practically never happens. On deleting the assignment: yes, in this case you can simply delete the assignment. If it had been a Verified Paid Purchase assignment, I would have asked you to contact our email support instead, so we could check whether the issue came from the author's side receiving too many reviews in a narrow window, as I mentioned above. For a KU assignment, deleting it is fine.

@Yannick Di Mondo Hi Yannick, Thanks for the detail. Realistically, Amazon not publishing a review every once in a while is something we're seeing across the board now, it happens to pretty much everyone occasionally and isn't a reason to worry. In your case it could simply be that the author received more than one review in a tight window, even if that's not obvious from what you can see on Amazon. Authors can also pick up reviews from sources completely outside BookVillage that we have no visibility into, so we can't always reconstruct the full picture from the outside. We're actively working on reducing this from happening inside BookVillage itself, but we can't control what happens to a book from other sources. On the Verified Purchase badge showing up inconsistently on your KU reviews, honestly, Amazon is acting pretty randomly there too. There's no clear rule behind it, it just varies. Your pace is good as it is, keep going.

Hi, and welcome to the community. I replied to a very similar post just a few days ago. Take a look at this link: https://www.skool.com/bookvillage-amazon-reviews-1030/concern-about-verified-reviews-vs-genuine-reader-reviews

It is likely that more people are accumulating promotions during this period, or that you have already read a good portion of the books for which BookVillage authors are currently activating promotions the most. When possible, try to change and vary the types of assignments you want to book.

Great question, but I would be careful not to focus too much on a theoretical “safe percentage.” In my opinion, this is often the wrong metric to look at, because nobody outside Amazon has a clear formula for how Amazon evaluates this. Also, if the review-to-sales ratio alone were the key factor, it would be hard to explain why many books, including books from well-known authors and even smaller authors with strong launches, can receive a large number of reviews in a short period of time without automatically creating a problem. The dangerous conclusion would be thinking that if you have only a few sales, then it is somehow safer to receive non-verified reviews. From what we see, that is usually the opposite of the right approach. What matters much more, especially when your book is new and sales are still low, is not accumulating too many reviews too quickly. You want the reviews to arrive gradually, with proper spacing. As a practical rule, try to leave at least a couple of days between one received review and the next whenever possible. The other major factor is the quality of the reviewers. Amazon’s main concern is not simply “removing reviews.” Amazon wants to reduce patterns that make reviewer accounts look like they exist mainly to post reviews. That is why weak Amazon accounts, very little normal purchase history, too many non-verified reviews, or too much ebook-only review activity can become much more problematic over time. At the same time, we also have to accept that Amazon will remove some reviews sometimes. We have seen this happen with every review acquisition strategy, not only with BookVillage. When you watch YouTubers or influencers talk about review strategies, remember that they are usually speaking from their own direct experience. We are able to observe and analyze patterns across hundreds and hundreds of books using many different review strategies, so we see the broader picture. So I would not try to calculate a perfect review percentage. I would focus on four things: gradual pacing, proper spacing between reviews, Verified Paid Purchase whenever possible, and strong reviewer-account quality.