Hey Everyone, As confirmed by instantly support, this is a known issue at the moment with no ETA. FYI I am trying to see the preview with different leads before sending the cold email but the personalisation field is not changing. It is showing the value of first lead in the list, no matter which lead i select in the preview. It should show the value of the personalisation field for the respective leads. I am not sure, if this would affect the real campaign as well. Their bot said, it won't affect the real campaign but yet to hear from the team Has anyone got any update ? @Grant Charge @Harshil Bhimani @Samyog Dhital

Retainer + rev share tbh I can't beleive it. Thanks to community I have ask you guys questions and everyone was very helpful. They have sign the contract I have send them the inovoice and they have not payed me yet what should I do?

i am talking with a client who is asking me to do a free trail for 2 week based on performance. We are talking since last one month he agree with setup fee and everything and now he is saying there is a risk. Should I let him go?

Which means my emails are going heavily into spam folder. I googled how to fix it. Didn't work. Tried different tactics for a week. Still didn't work. Then I went to Smartlead support. It worked like magic. They told me to take my inboxes out of campaigns and put them to rest. Also if this ever happens to you: 1. Remove emails from campaigns 2. Increase number of warm up emails 3. Increase reply rate (I did reply rate to 70% and was warming up 50 emails) This worked for me. After 2 weeks my reputation went from low 60's to 100. Sometimes the solution isn't another hack or strategy you find online. Sometimes you just need to talk to someone who actually knows what they're doing. Thanks @Jay Feldman for creating this community

My email provider is Titan Mail and I started using Smartlead.ai about a month ago. Even though the bounce rate wasn't very high with the campaigns, many of the email domains I used were suspended. I was told that "Smartlead.ai does not use its own SMTP infrastructure — it relies on external email services (like Titan, Gmail, Outlook, etc.) configured via SMTP/IMAP. " Titan support recommended using tools like Mailchimp, SendGrid and Brevo, but I like the ability to use multiple email addresses and have the tool rotate them. Any ideas for other tools like Smartlead.ai that have their own "SMTP infrastructure"? Thanks!