Feedback on Situational Interview Questions
Hello All! I am looking to receive feedback on a couple of situational interview questions. I was asked one of them in an interview and felt pretty good about my response. It seemed to be received well but not coming from the industry, I know there's always room for improvement. I am super excited because on Monday I got an opportunity to shadow a Territory Manger within Interventional Cardiology with a major company and really got to see a day in the life. It was AWESOME and only got me more excited to break into the industry! I'd love help with these situational questions because currently I have a sales background but not a medical/clinical background. Any advice for specific medical rep day in the life questions like these would be greatly appreciated! Thank you! 1. Handling a Difficult Physician: You are a new medical sales rep, and a physician refuses to meet with you, saying they already have a preferred vendor. How do you handle this? My goal would be to find a way to connect with the physician that respects their time while still providing value. The most important place to start is by being present in the hospital. The more the doctor sees you, the more comfortable they become with your presence. I would make sure to organize my schedule to be present at the hospital on a consistent basis. Then I would introduce myself to office staff, lab techs, nurses, etc. Forming a trusted relationship with them could lead to a introduction. Whenever I saw that doctor, I would start with a simple “Hello, how was your weekend?” and start to nurture a connection that goes beyond medical devices. Once a wall was broken down, I would begin to introduce value by asking if there was anything they needed, or were struggling with, or were excited about to then be able to introduce options of how I could provide value with my portfolio of devices. By being a friendly familiar face at the hospital, and forming a relationship that goes beyond just medical devices, that would make me a trusted source to open up to in order to see where I could provide the most value.