Aug 1 • General discussion
📞 Just Mapped Out the Perfect GHL + Voice AI Integration (Complete Guide)
I created this comprehensive tutorial because so many of you have been asking about integrating GoHighLevel with external voice AI providers like VAPI, ElevenLabs, and Retell.
Here's the reality: GHL's native voice AI is still developing, but you don't have to wait. By connecting proven voice AI platforms to your GHL workflows, you unlock access to better LLMs, more voice options, advanced transcription, and significantly more automation possibilities.
What I walk through in the tutorial:
Part 1 - Bidirectional Contact Sync: • How to automatically feed GHL contacts into voice AI campaigns • Setting up custom fields and tenant IDs for proper data mapping• Creating workflows that trigger voice campaigns when contacts enter GHL • API integration that handles add/remove/update contact functions seamlessly
Part 2 - Campaign Data Flow Back to GHL: • Capturing call transcripts, recordings, and campaign stats • Setting up inbound webhooks to send voice AI data back to GHL • Automatically creating new contacts from inbound voice AI calls • Building workflows that update CRM records based on call outcomes
The practical benefits I demonstrate:
- Lead qualification calls trigger automatically when contacts enter GHL
- Call transcripts and recordings populate directly in your CRM
- Inbound voice agents create contacts without manual data entry
- Campaign analytics sync across both platforms in real-time
Key integration points covered:
• Calendar connections for appointment booking through voice AI
• Custom field mapping for dynamic contact information
• Webhook configurations for reliable data transfer
• Multi-provider support (works with VAPI, ElevenLabs, Retell equally)
Watch the complete integration walkthrough: https://youtu.be/T1RfbGRBcPM
What makes this approach valuable is that once you set up the initial automation (about 20 minutes following the steps), you get the best of both worlds: GHL's CRM capabilities with access to premium voice AI technology that's more advanced than native options.
The tutorial includes live testing of the workflows, so you can see exactly how contacts flow between systems and what the data looks like on both ends.
For those already running GHL automations, this opens up voice AI as another touchpoint in your client journey without disrupting existing workflows.
What's your current experience with GHL's native voice features vs external integrations? I'm curious about the specific use cases you're trying to solve.
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📞 Just Mapped Out the Perfect GHL + Voice AI Integration (Complete Guide)
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Master white-label Voice AI with Vapi, RetellAI, ElevenLabs & more. Transform from reseller to solutions partner. Practical strategies for agencies.
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