🎤Adding voice AI to your site?... you should read this
Remember those awkward "I'd like to speak to a human" moments with chatbots? Yeah, those days are over. I just implemented something on our website that completely changes how visitors interact with it. Instead of typing questions into a chat box, they literally talk to the site. And it talks back. Like, actually talks. Here's what happened when I tested it: Visitor clicks the voice widget "Hey there, I'm Al. What brings you to 11 Labs today? First time here or looking for something specific?" No typing. No multiple choice buttons. Just conversation. The setup was surprisingly straightforward: I'm using our existing VAPI/ElevenLabs setup (same keys, no additional accounts needed). Created an inbound campaign, enabled the web widget feature, customized the look to match our branding, grabbed the embed code, dropped it into our site. Total time: maybe 20 minutes. But here's what makes it actually useful: The widget pulls from the same knowledge base and prompts I've already configured for our voice agents. So it knows our services, pricing, can book appointments, answer technical questions - basically everything a good sales rep would handle. What I'm seeing in the analytics is interesting: People are having longer conversations than they ever did with our old chatbot. They're asking follow-up questions. They're actually completing the interactions instead of bouncing after the first robotic response. And the transcripts... man, you can see exactly what prospects are thinking about, what objections they have, what they're really looking for. The customization options are pretty solid too: Different widget styles, color themes, animation types, custom greetings, CTA button text. Plus it's completely white-labeled - no mention of the underlying tech on the visitor's end. Watch me set it up live: https://youtu.be/RDZMwV_ed-Q I'm curious - what's your experience been with traditional chatbots? Are you seeing the same frustration from visitors, or have you found ones that actually work well?