Hey guys!! We're starting in just a minute! Here's the link to join! https://www.skool.com/live/Fn4yFMqj94J

Don’t forget—our next LIVE Lab kicks off at 1PM today here inside the Torque Authority Skool community! If you’ve ever: Felt second-guessed by a stubborn fault code Burned time chasing your tail on a diagnostic job Wanted a sharper, proven workflow to lean on …then this session is for you. We’ll be breaking down Your 10-Step Success Playbook—a step-by-step diagnostic workflow designed to help you: ✅ Build confidence in your decisions ✅ Sharpen your skills with real-world techniques ✅ Slash diagnostic time without cutting corners This isn’t just theory—it’s practical insight you can put to work the very next time a “mystery concern” rolls into your bay. 👉 Don’t miss out! Set a reminder or add the event to your calendar!!

Hey everyone, and welcome to the Torque Authority Community! We’re still in the early stages of putting this space together, so you might notice a little “construction dust” while things get organized. The vision here is to build a collaborative hub where technicians, shop leaders, and innovators can share knowledge, sharpen their skills, and support each other in this industry we all love. 👉 While we’re getting things set up, I’d love to hear from YOU: - Where are you from? - What’s your current role in the automotive world? - What’s one thing you’d love to learn, improve, or discuss in this community? This is your chance to help shape what Torque Authority looks like from the ground up. Don’t be shy—we’re a small group right now, which makes it the perfect time to connect. Excited to build this with you all, — T. W. Mulder

This week I'd like to share the first '3 Laws of Automotive Service': By 'law', I mean a statement of fact, such as regarding a phenomenon which always occurs if a certain set of conditions are present. Like Newton's Laws of motion, or the Law of Gravity, for example. These laws describe how objects will always behave in specific conditions (i.e. 'what goes up must come down'). Number 1 -- The Law of Recency: This law refers to the fact that what has been done to the vehicle recently (prior to the current customer concern) has a very high likelihood of being related to the current concern. Number 2 -- The Law of Proximity: This law refers to the fact that what is physically located close to the system and/or component of concern is very likely contributing to the current customer concern. Number 3 -- The Law of Design Intent: This law refers to the fact that if the vehicle, system, or component in focus is not being operated, installed, or fastened in the manner in which it was designed to be, then problems or failure will result. Based on my 7 years of experience, I have found that the vast majority of customer vehicle concerns have something to do with one of these three Laws of Automotive Service. Let me know in the comments what you think! Do these resonate with your own experience?

This week’s spotlight is on: Ben Mattsey – Electric & Electronic Analysis Engineer, Scout Motors Ben Mattsey has built a reputation for blending sharp diagnostic skill with the ability to lift up the people around him. From his early days turning wrenches to supporting 20+ Ford and Lincoln dealerships as a Field Service Engineer, Ben has tackled everything from high-voltage systems to the trickiest drivability concerns. But just as important, he’s coached technicians, streamlined processes, and championed new tools to make shops more effective. Today at Scout Motors, Ben continues that same mission—bringing technical excellence, problem-solving grit, and a collaborative spirit to every challenge. Whether it’s mentoring a teammate or digging into a complex issue, he’s proof that the best engineers know how to fix cars and build people. I've had the privilege of working alongside Ben and I can say firsthand how much I value his professionalism, skill for lifting those around him, and bringing fun to the mundane. He's a leader in the automotive service industry and it's an honor to highlight him in this week's spotlight!