Admin support candidate: how she handles a double-booked client

Here's an admin support candidate from our hiring pipeline, filmed in her first interview with us. No script, and no training on anyone's business yet.

Part 1: We asked how she'd handle calling a client she had accidentally double-booked, and she walks us through it. Listen for the order: she brings a solution before she makes the call, owns the mistake, and offers her own time to fix it.

Part 2: How she treats people. For almost five years she interviewed candidates for a US company, 6-8 interviews a day, and handled the follow-ups to get them to their in-person interviews. Her approach was to be honest and human, so people had a good experience even when the answer was no.

Why she fits admin support: she's organized and punctual, and she says she'll bring the owner a plan when she sees a better way to do something. She uses Google Workspace, Slack, and AI tools daily.

Background: psychologist by training, based in Venezuela.

Pay: she's asking $850-$1,200 a month, depending on the role.

We've already done the screening and the first interview. If you need admin support, comment below or message Marian and we'll set up an interview with her.

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Admin support candidate: how she handles a double-booked client