Guest booked for a month (decent booking 🫠) around 1.5months ago. Check in is in 3 days so I msged to confirm if they are staying. The guest claims she didn’t book it but am almost 100% sure she’s lying and just forgot to book. Either way it’s past cancellation period but I hadn’t taken payment because booking.com didn’t pass on the card details. Is there any way to make booking.com liable for this or do I just have to charge it to the game 🥲