20d • Community Challenges
APRIL COMMUNITY CHALLENGE: “LOCK IN & LEVEL UP”
This month is about becoming the pet professional people can’t replace.
Not because you’re busy…
But because you’re consistent, professional, and structured.
🔒 The 4-Part Challenge:
1. 📅 Rebooking Discipline (Daily Focus)
Every client. Every time. No exceptions.
- Ask for the next appointment before they leave
- Educate on timing (2–3 weeks, 4–5 weeks, etc.)
- Offer options, not “let me know”
👉 Your future income is sitting in your rebooking rate.
2. 💬 Client Experience Upgrade (Daily Focus)
We’re not just grooming—we’re delivering an experience.
- Greet every client with intention
- Communicate clearly (before, during, after service)
- Say something that makes them feel taken care of
👉 People don’t just pay for the service. They pay for how you make them feel
3. 📲 Authority Content (4–5x per week)
Stop just posting dogs. Start building trust.
- Educate (shedding, matting, grooming schedules)
- Show transformations with explanation
- Speak like the expert you are
👉 If they trust you, they book you.
4. ⚙️ System of the Week (Weekly Focus)
Each week, improve ONE part of your business:
- Week 1: Booking & pricing clarity
- Week 2: Check-in / check-out process
- Week 3: Policies & enforcement
- Week 4: Follow-ups & retention systems
👉 Messy systems = inconsistent money.
📊 Accountability Rules:
- Check in at least 3x per week in this category
- Share what you improved, not just what you did
- Be honest—this isn’t for show, it’s for growth
🏆 Bonus (CEO Level):
- Track your rebooking % this month
- Track client retention
- Track average ticket per client
Real talk:
If March exposed your inconsistency…
April is where you fix it.
No more guessing. No more winging it.
We’re building businesses that run with intention.
Comment “LOCKED IN” if you’re committed.
Let’s level up for real this month. 🐾🔥
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APRIL COMMUNITY CHALLENGE: “LOCK IN & LEVEL UP”
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