How AI agents can eliminate waste in your business - and why that's smarter than cutting costs
In today’s AI-powered economy, business leaders are under pressure to deliver more value with fewer resources. AI agents are at the forefront of this transformation, helping companies identify and eliminate waste while enhancing workforce productivity and operational efficiency. Why Cost-Cutting Alone Isn’t Enough In challenging market conditions, executives often default to cutting costs. But cost-cutting is a silo-based strategy—focused on managing resources rather than creating value. The smarter approach? Waste reduction. By removing inefficiencies and redirecting resources to high-value work, companies accelerate growth without sacrificing performance. Gartner highlights the urgency: CEOs must adopt AI agents—or risk falling behind. Yet, hype exists alongside opportunity. Removing silos without a clear strategy can create a “spill” of wasted resources. The most effective organizations are boundless, creating flows of resources where they’re needed most. AI Agents as Strategic Accelerators CFOs and business leaders are increasingly prioritizing AI agents: - 25% of AI budgets are devoted to agentic AI. - 64% of CFOs report AI is influencing business spending. - 74% expect AI agents to drive revenue, not just reduce costs. - 72% believe AI agents will transform their business model. These figures illustrate the dual impact of AI: cost efficiency and strategic value creation. AI agents aren’t just replacing routine work—they’re freeing human talent to focus on high-impact, revenue-generating tasks. Defining Waste in Modern Business Waste occurs when resources are overused, misused, or underutilized: - Overuse: Using human resources for tasks AI could handle more efficiently. - Misuse: Deploying resources in low-value roles or redundant processes. - Underuse: Failing to maximize employees’ unique human skills. From the employee perspective, assigning repetitive work to humans is a lost opportunity for growth. From the customer perspective, misallocated resources reduce satisfaction and impact outcomes.