The Power of Empathy
Empathy supports deeper connection, clearer communication, and more collaborative teamwork. Every person carries an inner world filled with experiences, thoughts, and emotions that shape how they show up.
Throughout the day, we encounter situations where empathy makes a difference:
• A colleague responding sharply during a stressful moment
• A team member staying quiet in a meeting
• A friend seeming distracted or distant
• A client being more emotional than expected
Research in interpersonal awareness shows that most of someone’s inner experience stays unseen. Paying attention to subtle cues helps you understand the fuller picture behind their behavior.
Here’s a simple way to think about it across two areas:
What You See (the small visible part) and Inner World (the larger story beneath it)
Key insights:
🔹 People often carry responsibilities, pressure, and emotions that stay unspoken.
🔹 Small shifts in tone, expression, or energy can reflect a deeper experience.
🔹 Approaching others with curiosity and patience creates space for trust and understanding.
The takeaway:
Empathy helps you connect with the person, not just the moment you’re witnessing.
I’d love to hear your thoughts:
👉 What helps you practice empathy during busy days?
👉 Which subtle signals help you understand others better?
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Luis Castro
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The Power of Empathy
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