A little birdie told me that Ratchet + Wrench caught wind of the custom GPT I built for auto repair shops to help them respond to negative reviews and wrote an article on it.
And you can find the Negative Review Response Generator and a bunch more AI tools custom built for shops in the Shop Owner's AI Toolbox in the classroom section of this community.
DM me if you need access, it's free but in beta so it's not available to the public.