The client was experiencing issues with their business email. Incoming emails were not being received reliably, and the domain's email authentication was not properly configured, affecting deliverability.
Challenges:
- Business email was not receiving incoming messages.
- DNS records contained incorrect or conflicting configurations.
- Email authentication records were incomplete.
- Risk of emails being marked as spam due to missing authentication.
What I Did:
- Audited the domain's DNS configuration.
- Corrected Google Workspace MX records.
- Configured SPF, DKIM, and DMARC authentication.
- Removed conflicting or outdated DNS records.
- Tested inbound and outbound email functionality.
- Verified that the email system was properly authenticated and optimized for deliverability.
Results:
- Restored reliable email delivery.
- Improved email authentication and domain trust.
- Reduced the likelihood of emails landing in spam.
- Left the client's email infrastructure properly configured for future email communications.
I help businesses resolve email issues, improve deliverability, and ensure their email infrastructure is set up correctly.
If you're facing similar challenges or need assistance with your website, email marketing, or marketing automation, feel free to connect with me.
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I'm always happy to discuss your project and find the best solution for your business.