The New Content Strategy for 2026: Mentions, Citations, and the Decline of the Click
As marketing leaders, we are witnessing a fundamental shift in how customers discover and interact with our brands. The traditional metrics of impressions, sessions, and click-through rates, while still relevant, no longer tell the complete story. Generative AI systems like ChatGPT, Gemini, and Perplexity are increasingly becoming the primary interface for the early stages of the customer journey, the top-of-the-funnel (TOFU) research phase that once drove millions of users to our websites. In this new landscape, visibility is not just about who ranks in search results, but who gets referenced and cited within the AI models that guide user decisions. This requires a strategic pivot in our content strategy, one that prioritizes mentions and citations as the new levers of trust and, ultimately, revenue. Recent data from a comprehensive two-year study by Siege Media, which analyzed over 7.2 million sessions across various industry blogs, reveals a significant trend: while top-of-funnel guides and "how-to" posts have seen a sharp decline in traffic, bottom-of-the-funnel (BOFU) content such as pricing pages, calculators, and comparison articles have experienced major growth. This does not mean that TOFU content is no longer important. On the contrary, it suggests that users are now conducting their initial research within generative AI platforms and only visiting websites when they are further down the funnel and closer to a purchasing decision. This is supported by the fact that engagement has increased across all major content categories, indicating that when users do arrive on our sites, they are more motivated and ready to act. The TOFU Paradox: Why Top-of-Funnel Content Matters More Than Ever This shift creates a paradox for content strategists. While TOFU content may be driving less direct traffic to our websites, it is more critical than ever for building brand awareness and trust. Generative engines are now the primary channel for the TOFU and middle-of-the-funnel (MOFU) stages of the customer journey. Users are having conversations with AI, asking questions, and getting recommendations, all without ever visiting a brand's website. When they finally do click through to a site, it is often to make a purchase or get specific, transactional information.