Weekend Update
Hey everyone,
Zelle and E-check via Plaid continue to be the easiest and most successful payment methods available.
Also if zelle fails for you please message us to send you a request for payment this normally solves any issues.
THE ONLY DESCRIPTION ALLOWED ON PAYMENTS IS AN ORDER NUMBER example: 16323 in the memo
Debit/Credit Cards:
Full Transparency: Currently establishing merchant accounts for traditional processing of research products is impossible. Visa/MC/Amex etc are fining US banks that allow our industry to process directly. Remember those CC companies are owned by the same companies that own big P as well.
So what CC options does Step One have currently?
Currently when checking out you are buying crypto using your card via a 3rd party which then removes their fee and sends it to us back to FIAT or Crypto are the only available options.
This works very well with credit and debit cards from large banks that have built in security verification protocols that text or prompt you to verify you are approving your transaction. Smaller banks or credit unions that do not have this technology just decline your transaction due to potential crypto scammers.
What can I do if it declines? You can call your card issuer on the back of your card let them know you are trying to purchase crypto via coinbase, mercuryo, apple pay, etc and ask them to approve your transaction.
What happens if I still cant run a card? The best method of payment is still e-check or zelle. E-Check will never be shut off.
Why do some research companies have easier checkouts? Last night I went on a mission and audited payment methods of 35 different companies that had ads pop up on facebook. The legitimate ones had similar payment methods to step one. Others were either international companies or people masking what was being purchased using a fake company. Remember we successfully used paypal business for 9 months before being shut off.
Personally I have successfully used each of the payment options with coinbase, mercuryo, stratos pay, and unblock and each time it processes fine using my national banks after prompting me to verify I want to charge via text or a pop up window.
Thank you all for your continued patience and support! We do this for you.
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Michael Kenny
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Weekend Update
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