Q1. Why are you running month long sales events instead of short burst sales?
A. We are a small research chemical company. When hosting a 3-5 day sale we basically work 24/7 to keep up with packing/shipping orders. Offering month long promos spreads out the order volume to a more manageable level.
Q2. Are you adding new products?
A. Yes we are constantly looking to expand our product line. Launching this week we are adding multiple items: T2- 120mg, R3 - 60mg, Cag- 10mg, Ru-58841 2G, Launched last month: Sy-nake
Q3. How is S1Research doing?
A. Thanks to our growing customer base S1 is doing fantastic. Each of you know how much I appreciate every customer we have. We continue to grow every month. We are currently looking at hiring additional staff, buying more commercial freezers, expanding our office, etc.
Q4. How is your payment processing?
A. Well I would say better than most right now.
- Zelle and/or ACH/Same Day Bank Payments is something everyone really needs to start using. Especially our long standing customers who know and trust our organization well.
- CC processing continues to be a challenge. Last month we hit our hard cap on CCs a few days before the end of the month. I think we will hit this cap by April 20th this month. Which means once we hit that number we have to turn off that CC processor until May 1st. We are currently in underwriting for some other CC options that we may have in time but I'm not sure.
- We recently added IDEM Pay. IDEM Pay allows for Debit cards as well as CashApp! Give this a try on your next order 🙂
Q5. Are you going to offer Wholesale accounts?
- Our prices are already at wholesale levels compared to most people in our space. That being said we are working to develop a wholesale program for other research companies that are needed to re-stock quickly. This will require an application, business information, and very large minimum purchase requirements such as $5000/mth as well as special payment terms Wires/Zelle only.
Q6. How is your inventory doing?
- Great on some things and not so great on others LOL We are still recovering from slow re-supplies after CNY. We are also in negotiations with some US factories for the future.
Q7. Is bac water going away?
- Recent FDA warning letters were sent to multiple companies, these letters had multiple concerns listed such as human use case studies in product descriptions, illegal dosing guides, etc. In those letters the FDA also cited that having bacteriostatic water, a chemical diluent used in laboratories everyday. They cited including this for sale somehow connects the research company to human use. I personally think that is a stretch as every lab and research chemical supply company carries reagents and solvents as well as reference materials, etc. We have re-named the water to .%9 Benzyl Alcohol Solution. This will probably change soon as well.
Q8. Where have you been?
- I have been working for YOU lol. We have been slammed. As some of you know I chose when I started this company to keep my career while growing S1. With constant regulation changes and threats on our industry I have continued to juggle both. Our small team is keeping up with everything but it has not left time for me to make posts like this one. Again thank you all from the bottom of my heart for your support!