Help Desk Example: Improving Retention
Goal: Increase Day-7 retention from 10% to 20% in my game. Blocker: Players drop off after level 3; they aren’t coming back the next day. Tried: Added a tutorial pop-up and sent a follow-up email to users. Minimal effect. Files/Links: [Analytics dashboard screenshot](#), [gameplay video](#) Question: What onboarding tweaks or rewards would you recommend to improve D7 retention? Any specific examples welcome!