Help Desk Example: Improving Retention

Goal: Increase Day-7 retention from 10% to 20% in my game.

Blocker: Players drop off after level 3; they aren’t coming back the next day.

Tried: Added a tutorial pop-up and sent a follow-up email to users. Minimal effect.

Files/Links: [Analytics dashboard screenshot](#), [gameplay video](#)

Question: What onboarding tweaks or rewards would you recommend to improve D7 retention? Any specific examples welcome!

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