Jan 11 • 👥 Employees
The "$50 Permission Slip": How to buy back 10 hours of your week.
The reason most restaurant owners are exhausted isn't the "work"—it’s the Decision Fatigue.
- "Can I comp this table’s dessert?"
- "The steak was overcooked, what should I do?"
- "It’s their anniversary, can I give them a glass of bubbles?"
Every time a staff member asks you for permission, they are training themselves to be robots and training you to be a bottleneck.
Stop making them ask. Instead, give every server a $50 "Weekly WoW" Budget.
The Rules:
- No Permission Needed: They have $50 (in cost, not menu price) per week to use at their total discretion to "Wow" a guest or fix a mistake.
2.The "Why" Log: They don't have to ask before, but they must record the why after. (e.g., "Table 4 was celebrating their 50th anniversary, so I bought them a round of lemoncellos.")
3.The "Hero" Story: At every pre-shift meeting, the person who used their budget the most creatively gets a shoutout.
Why this is a "Cool" Marketing & Staff Hack:
- For the Staff: They feel like owners. They get the dopamine hit of being the "hero" for their table. This is the #1 way to stop "Quiet Quitting."
- For the Customer: A "freebie" from a server feels more authentic and special than a manager coming over in a suit to "authorize a comp."
- For You (The Owner): You just eliminated 20-30 micro-decisions a night. You are now free to work ON the business, not IN the chaos.
How this ties into the 80/20 KOS™:
This is a core component of Manager Independence. If you can't trust your staff with $50, you can't trust them to run a million-dollar facility.
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The "$50 Permission Slip": How to buy back 10 hours of your week.
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