"Jeff, these people are angry when I call! They won't talk to me!"
Yup. I've heard that reaction before. Trust me, I sucked at asking questions too. That's because I relied on my script to do the work and I asked questions in the worst possible way: "How long have you owned the house?" and "What does the kitchen look like?" were my first two questions... Terrible.
We need to focus on what the sellers DO NOT LIKE about the property and their current situation. That emotional reaction is going to serve us far better. But how do we do that?
Start by asking "what is it that has you interested in selling at all?" and "what is it about the property that you're most unhappy with?" or "what could make selling this property difficult?"
These questions are no longer about the facts. Instead these, questions about are what the seller doesn't like and amplifies their motivation level.
What questions are you asking to trigger the emotional vibes of the seller? Type in some of your favorites in the comments, and I can give you feedback to improve them!