Beware of the Windows Defender Phishing Attempt
A Windows Defender malware is making the rounds (again) recently, and if you're not prepared it can be rather alarming. Here's what happens. You're minding your own business, browsing the internet on your computer. Suddenly, the screen changes and a large message pops up, informing you that Windows Defender has locked your computer for your own protection because of malware. In order to unlock your computer, you must either provide login credentials or call the number listed multiple times on the screen. Some of these attacks also manage to lock your mouse so that it truly looks like you're locked out. This is actually a website using a full-screen pop-up "ad." Here's what you do if you see this: 1) Check to see if your keyboard works. If it does, press Ctrl + Alt + Delete and choose Task Manager 2) When Task Manager opens, find the process for your browser (mine is Chrome). Right click and choose END TASK. 3) Your browser will close and you'll have full control of your computer. 4) When you relaunch your browser, it may ask if you want to restore your session. DO NOT RESTORE YOUR SESSION! Just close that window without accepting the option. 5) Once you return to your browser, CLEAR YOUR COOKIES AND CACHE. If you've got a timeframe allowable, choose at least the last hour, if not the last 24-hours. If your keyboard is not working and you can't get to the Task Manager, press and hold your power button until the computer shuts down. Then you can restart and start at step 4, above. Stay ever vigilant! NEVER enter login credentials for something like this. NEVER call the number presented to you on the screen. If you are unsure, go to your phone or another browser resource and look up the number (in this case, you'd Google Microsoft Support) and use THAT number. Good luck!