Before you can certify or work with any Arise client, you must pass the Tech Check/Tech Scan. This scan makes sure your computer and internet meet the minimum requirements for servicing. Here’s how to prepare — and what to do if you don’t pass the first time. 1️⃣ Use a Windows or Mac Computer (NO Chromebooks or Tablets) Arise does not allow: - Chromebooks - Tablets - iPads - Phones Use a compatible desktop or laptop only. 2️⃣ Use a Hard-Wired Ethernet Connection WiFi will cause the tech scan to fail. 👉 Plug your computer directly into your router using an Ethernet cable. 3️⃣ Close All Programs Before Running the Scan This helps your system show accurate performance. ✔ Close Zoom, Chrome tabs, VPNs, streaming apps ✔ Restart your computer before scanning ✔ Temporarily disable any extra antivirus programs 4️⃣ Make Sure Your System Meets Arise Requirements Minimum specs include: - Windows 10 or 11 / macOS 10.15+ - Intel i5 or equivalent processor - 4GB RAM (8GB recommended) - Reliable internet (10 Mbps download / 3 Mbps upload) If you need upgrades, here are affordable options: 🔗 https://wahequipmentsolutions.com/ 5️⃣ Run the Tech Scan Again After Fixing Issues Most failed tech scans are caused by: ❌ Using WiFi ❌ Low RAM ❌ Outdated software ❌ Chromebooks (never accepted) ❌ Slow internet speeds Once corrected, the scan usually passes on the next try. ⭐ Need Help? Comment Below.