A Tip for Taking Customer Lead Sales Calls

Many customers will ask you for a monthly service price as soon as they jump on the phone with you, don't give them one right away. Ask them about the size of the pool, age of equipment, trees on top of the pool, dogs in the pool, etc... Have them paint a picture of the scope of work and then give them the CORRECT price. Start high, you can lower the price if you need to. But if you ask the correct qualifying questions and explain your higher price, many times it will help them understand why you are a premium. And why you will do a better job than the last guy. After all, there is a reason they are calling you,.....because the last guy screwed up (or no other pool guy is answering the phone). Let's get it!

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