I used to think I had to fix everything. Be the one who held it all together. No cracks. No mess. Perfect dad. Solid leader. Stoic as hell. But real life? It is messy. The people I love most? “Crazy but good” doesn’t even scratch the surface. They’re healing. Hurting. Growing. Just like me. The truth is, Some days I still carry too much, Smile when I’m wrecked inside, Lead when I barely believe in myself. But I’ve stopped pretending. I’ve stopped trying to “fix” the ones I love. I just show up. I love them hard. I keep us moving forward. If you're in the thick of it, Holding it down for everyone but yourself... You’re not broken. You’re becoming. Drop a 💯 if you're riding through the chaos too.

Most people don’t talk about this week. It’s not Christmas anymore. It’s not New Year yet. It’s the quiet hallway between who you were… and who you’re becoming. This is the week where: • Goals feel fuzzy • Motivation is soft • The grind hasn’t rebooted • And the noise is finally gone That’s not weakness. That’s clarity booting up. Before we sprint into 2026, I want to ask something simple: What is ONE thing from this year that you’re proud of — even if nobody else noticed it? No strategies. No numbers. Just something that mattered to you. I’ll start in the comments!

Does anyone need Florida CEUS? I am running a course, tomorrow for our service professionals and I'd be happy to help and include you. It's free, and includes core for FL JE license..

Where are you all from? What is your focus in 2026?

No emergency. No heads-up. Just opted out....Went to the Gym! So after finishing my own route, I drove 2 hours to take care of it myself. The customer was expecting a one-time service. I left with a signed annual agreement. Paid in Cash. That’s the difference between covering a stop and owning the result. This isn’t about being the hero. It’s a reminder: Leadership starts where excuses stop. Some managers lead from behind the phone. Others lead from the driveway, sleeves up. At Solve Pest Pros – Winter Park, we don’t do ghosts. No missed stops. No skipped steps. No passengers. If you're not ready to own the customer experience—someone else will. In this industry, trust is earned in driveways and doorways—not just logos and leads. If you won’t show up, I will. — Ian Terry Solve Pest Pros | Winter Park, FL Branch Manager | Licensed Operator | Service-Pro First Culture #ServicePros #LeadFromTheFront #SolveStandard #PestControl #BlueCollarLeadership #WinterParkBusiness #FieldOps #AccountabilityWins #NoGhosts #CultureOverConvenience