I changed something a few years ago in writing to the flight crew. I use to write my thank you letter and then give it to them on m way off the flight. There’s something fun about the mystery of giving the card almost anonymously, but there’s also something to be said for allowing people to connect and appreciate the person who was kind to them. Now, I give them the letter while they are getting our drink orders. I find that 80-90% of the time, they (usually multiple flight attendants) come by to thank me back. Sometimes, they are over the top, tears down the face, grateful, dumping snacks and cookies at the tray table. Other times, like today, the reaction was mild but anppreciative and came with a large bottle of water. (An early request that was denied😆). It’s never a “give to get” but there is power in allowing people to an opportunity to appreciate you back. As the great Jim Rohn said, “Giving is the start of the receiving process.” Movement maker- creating a culture of connection, resilience, and growth.

I am excited to be a part of this community. We need more positive places to share, grow and spread positive vibes and gratitude is a great way to do so.