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1. Dispute Analyst Bill.com. Salary: $28.03 - $39.52 Hourly. As part of BILL's Dispute Resolution Operations team, this position is responsible for resolve customer’s disputes or chargeback related cases and support on the process and tool’s enhancement. Understand dispute, chargeback processes and procedures develops and applies subject matter expertise related to ACH, check, and/or international payments. Review and efficiently resolve payment disputes/chargebacks based on established policies and procedures. Partner with internal groups and external banking institutions to resolve issues. Collaborate with our Customer Success group to research and respond to dispute-related customer inquiries and issues. Make recommendations for process improvements related to daily payment operations procedures. Reviews, analyzes and resolves simple to complex payment processing issues. Provide education and payment lifecycle knowledge to internal and external customers. Ability to guide analysts through workload prioritization, queue management and payment exception handling. Recommend viable solutions/actions, based on compliance and regulatory facets of money movement (Chargeback rules, applicable banking regulations, etc.). Identify and resolve systemic issues that may arise through day-to-day processing activities. Develop a deep understanding of the payments platform and processes to deliver deep technology and business insights Analyze payment exception scenarios and make appropriate decisions that balance the customer experience with business sense. Partner cross-functionally within and outside of the company. Identify, research and highlight trends, making efficiency recommendations. Make recommendations for process improvements related to daily payment operations procedures. Reviews, analyzes and resolves simple to complex payment processing issues. https://www.bill.com/job?6107285004&gh_jid=6107285004
2. Customer Support Specialist Mercury Insurance, Salary: $32,363 - $56,701 Annually. Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Our next class start date is August 17, 2026 and consists of 4 weeks of paid training. Training is Monday through Friday from 9am - 6pm CDT. After training we offer a fixed schedule of 40 hours per week which includes a Saturday shift. We’re looking for a friendly, customer-focused individual to join our team as a Customer Support Specialist! In this role, you’ll help manage new and existing claims, making sure everything is processed smoothly and accurately. If you enjoy problem-solving, have a passion for helping people, and thrive in a fast-paced environment, this is the perfect role for you! Strong communication skills, attention to detail, and a team-oriented attitude are key to delivering an outstanding experience for our customers. https://careers-mercuryinsurance.icims.com/jobs/6608/customer-support-specialist/job?mobile=false&width=1060&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300
3. Pension Outsourcing Benefits Senior Analyst Willis Towers Watson. Salary: $60,000 - $75,000 Annually. Pension Outsourcing Benefits Senior Analyst Willis Towers Watson. Salary: $60,000 - $75,000 Annually. In this challenging role as a Pension Outsourcing Benefits Senior Analyst, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on pension payroll and other related activities. If you’re looking for an exciting role, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now! In this role you will serve as a team leader and subject matter expert to the internal team and our clients, trouble shoot issues, create client deliverables, contribute to client management and participate in the creation of new intellectual capital. This role can be held remotely from any location in the United States. https://careers.wtwco.com/jobs/pension-outsourcing-benefits-senior-analyst-detroit-michigan-united-states-minneapolis-minnesota?source=direct_employers&utm_source=direct_employers
4. Patient Advocate Specialist Firstsource. Pay Rate: $21.00 per hour. Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Have reliable transportation to assist with coverage onsite and at nearby sites when needed. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract. https://careers.firstsource.com/job/Remote-Patient-Advocate-Specialist-Remo/56995944/
5. Coding Compliance Analyst UnitedHealth Group. Salary: $23.89 - $42.69 Hourly. As a Coding Compliance Analyst, you will be responsible for procedure and diagnostic coding of professional charges. Works closely with clinical department physicians and staff to ensure accurate and compliant coding and maximization of revenue through initial coding. Schedule (FT, 40 hours): Will work 8-hr shifts, Monday-Friday. Must be flexible with schedule changes depending on business need. Typical business hours range from 6am - 6pm. (Preferably EST or CST). Role is fully remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. https://careers.unitedhealthgroup.com//job/worcester/coding-compliance-analyst/34088/92967059136
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