This course will show you what tech stack you need, how to set it up and even give you downloadable SOPs and playbooks so you can hand it off to your team. You’ll organize your backend using simple tools like Slack, Asana, and shared drives, then create plug-and-play SOPs and delegation-ready playbooks. Plus, you’ll walk away with a streamlined tech stack, a repeatable structure, and time-saving templates that make hiring and handing things off a breeze.

In this module, you’ll learn how to write a clear job description, run an efficient interview process, and confidently onboard your first VA. We’ll also walk through how to coach them over time — so you can delegate more, build trust, and finally free yourself from the daily grind. Before you hire - reach out to me directly and I'll provide you with a reputable agency.

Your client experience (CX) isn’t just a nice-to-have — it’s your differentiator in a crowded market. In this module, you’ll design an intentionally crafted client journey that sets you apart at every touchpoint and earn how to turn satisfied clients into long-term ambassadors by leading relationships with clarity, consistency, and care. By the end, you’ll have a repeatable CX framework that builds trust, reduces churn, and makes scaling smoother.

This module equips you to step fully into your role as a leader — not a task manager. Learn how to structure your time with intention, hold coaching-based 1:1s, manage through clear agreements (not micromanagement), and run team meetings that actually drive results. These simple shifts create alignment, accountability, and momentum — without burning you out.

Most founders start their business by doing everything themselves — but leading like a CEO means stepping out of the weeds and into intentional leadership. Learn how to move from reactive firefighting to proactive direction-setting. We’ll cover how to set and track Rocks and OKRs, measure outcomes, and align your team around vision and priorities. By the end, you’ll empower your team to lead alongside you — freeing you up to focus on strategy, growth, and the future of your business