A lot of med spas focus heavily on generating leads, but the follow-up process can be where opportunities get lost. For example: → Lead submits an inquiry → Immediate text/email response → Lead gets qualified → Consultation gets booked → Reminders go out automatically → No-response leads get followed up with → Staff gets notified when a lead is ready I’ve been exploring how AI and automation can handle more of that process without replacing the human interaction. Curious for the med spa owners here: what part of your lead follow-up process still requires the most manual work?

New Medical Director Training Is Live Our updated Medical Director Training and Onboarding Program is now available. The program covers: - Exilara reporting structure and role expectations - Clinician Liaison onboarding and system access - Site matching and state-specific contracting - Site introductions, Zoho Cliq access, and clinical kickoff - Patient flow, documentation, escalation, oversight, and QA - Professionalism, communication, ethics, and clinical quality Medical Directors operate within Exilara Medical Group and are responsible for active clinical governance—not business administration, banking, payouts, contracts, or infrastructure. Each site will review 10 charts monthly, and Exilara’s organization-wide QA program begins in Q4 2026. Please complete the assigned materials before your first site kickoff. Thank you for helping us build a consistent, accountable, and clinically excellent Medical Director program.

From experience, one of the mistakes most med spas make is thinking website is not important. That's a lie. Most customers check 2 things, google business page for reviews from old clients and websites to understand the services when they search "medspa near me" and your business appears. Well, if you want a website or want me to revamp your basic looking one to be like the one attached, l am offering FREE WEBSITE to one person, the rest, at a very low price, payment through the admin and payment on delivery after you have seen what l build for you and you like it. Interested?

Hey guys, Im trying to take my medspa online but idk how to do it . Is there anybody having the same problem? Or is it just me?

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