ever wonder what might be contributing to your tips or lack thereof? While tipping in the US is customary with some spas or luxury bodywork spaces even requiring a certain percent, with massage and bodywork, tips can be hit or miss. Especially if you have a private or even an at-home practice some common things may be affecting how often you receive tips and the amount. 1) Payment method: believe it or not, the payment method you use can have a big impact on tips. While you may be tempted to be flexible and allow things like apple pay, venmo, zelle or even just manually enter their card into your square on your phone, you may be doing yourself a disservice. Easy pay options usually do not have controls that allow you to prompt for tips and in a world that is becoming increasingly transactional, even if they intend to leave a tip, if you don't remind them or make it easy, it probably won't happen. 2) Taking the payment yourself: I know this one sounds counter intuitive especially in a private practice, but who takes the payment and how they do it can also play a role. While you can be the driving force for initiating payment, having the customer complete it on their own gives them the flexibility to decide how much they want to pay. Even if it's on your ipad/tablet or phone handing them the device give them the responsibility for the payment. And there really is something to be said of getting value out of effort- much like building Ikea furniture. While processing all of the payment stuff for them may sound easier, and quicker, having the client do the swipe/tap/chip and then complete the process (including tip prompt) to the end creates a sense of connection to the action and allows them to feel a sense of generosity if they choose to leave a tip. Which is the whole pint of it in the first place. -Just make sure you're okay with them handling whatever device you hand them. 3) Where possible, Have the payment processing be near someone: Particularly if you rent an office space or work in someone else'e practice. 9 times out of 10, if someone is checking out near you, near a receptionist or even near another staff member who isn't even connected to you or your practice but works there, people feel like they might be judged if they don't leave at least something unless they really didn't like your service. If tips are important to you or your bottom like, make sure you pay attention to when and where payments are processed and who might be around.

We want to get to know you! -Who are you? -Where are you from and where are you now? -Self- employed or working for a company? -How long have you been in the massage and bodywork field? -In 3 sentences or less explain what part of the industry you are in and what you do. -What are you looking to get out of this community? This is mostly just a template to get your thought hamsters running. Share what you want to and leave out what you don't. Everyone person here is unique and has a unique set of skills. We want to get to know you better and we appreciate you being here!

I'm interested in building a place that feels like a community. I'm contemplating hosting regular calls where we just get on and talk to each other. Kind of an opportunity to get to know each other and our life/goals. Would anyone be interested in this? Maybe once a week or once every other week?

🥳 We had an awesome call with Dr. Brady this week and he shared a lot of good information that's beneficial both for yourselves as well as our practices. I'll be cleaning the recording up a bit this week so definitely look for the recording by the end of the week! 👏 I'll also share the links to some information he shared on the call if you're interested in learning more about some of those topics.

🥁 🥁 🎺 SUPER EXCITED FOR OUR FIRST LIVE CALL!!!! 👏 👏 See you all in an hour and a half! Dr. Brady is super cool and super knowledgeable and I’m so excited he has agreed to meet! Also there will be time at the end for some Q&A so be ready to ask questions!