Hello everyone!
For those of you using voice AI to handle LSA leads, could you recommend a platform/tool to design call workflows?
(Currently, I'm using Call Rail, but I'm experiencing several issues with it not respecting the timing and voicemail configurations.)
Here's what I need:
- *Step #1: Inbound calls should first ring my client's personal phone for 15 seconds.
- *Step #2: If the client is unavailable to answer within 15 seconds, the call should transfer to a Twilio number integrated with an AI system to handle the call.
The goal is to ensure no inbound calls are missed. Any recommendations would be greatly appreciated!