How Airbnb’s Founder Thinks About Design, Product, and Leadership — and Why It Matters to Us
Hey everyone
I just listened to this recent episode of Decoder with Brian Chesky, CEO of Airbnb, and it hit me on so many levels — as a designer, as a leader, and as someone passionate about building products that matter.
In this conversation, Chesky talks about how Airbnb is evolving from a focused lodging app into an “everything app” for travel — offering not just accommodation, but experiences, services, and even AI-driven trip design.
But what stood out most wasn’t just the product vision — it was how deeply design thinking, trust-building, and emotional resonance are embedded in their leadership and decision-making.
A Tool to Spark Reflection:
I’ve put together a template based on Chesky’s key themes — trust, emotion, ecosystems, and leadership identity — and turned it into a free PDF you can use in team retros, coaching sessions, or personal reflection. Download the Template PDF below.
Would love to hear how this resonates with you — or how your team is navigating similar transitions.
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Jaco van den Heever
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How Airbnb’s Founder Thinks About Design, Product, and Leadership — and Why It Matters to Us
Lead by Design
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A community for design leaders (and aspiring design leaders) mastering user-centered innovation, strategic leadership & driving impact at scale.
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