The holidays are basically a masterclass in communication under pressure. Here’s your one-line diffuser:
➡️ “What makes you say that?”
It:
✨ Shifts the tone
✨ Removes defensiveness
✨ Creates clarity
✨ Gives you time to think
✨ Redirects emotional energy
Try it at your next family gathering, or your next client conversation.
What’s the wildest holiday question you’ve ever been asked?