Mar 1 • The Production Lab (Jan '26)
ACK + Validate 2
The client is emotionally attached to their home and feeling stalled in the decision process.
ACKNOWLEDGE“I hear where you’re coming from. This isn’t just a house—it holds a lot of meaningful memories. I appreciate you sharing that with me.”
VALIDATE“That makes complete sense. Anyone who has lived in a home this long would likely feel the same way.”
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ACK + Validate 2
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