As part of the review reactivation, has anyone got any tips or tricks that they use to ensure their SMS error rate and opt out rates don't trigger a suspension?
I recently ran into the issue where my first campaign for my first client has had their subaccount suspended due to a high error rate. They have about 800 clients and I'm about 50% through the list before it hit suspended.
Looks like I can add a step to verify that the numbers aren't landlines (one reason the error rate might be high) but given it's at 23.09% 👀 that feels really high and I imagine there's other factors at place since IDK why a customer of a B2C business would provide a landline number. Just wondering if there's other things I can do now or prior to uploading the list to vet it.
Anything folks have learned on this front would be massively appreciated! 🙏🏼