A job I have running this morning: Crucial metals and components are missing along this wall junction underneath the window trim. Somehow the siding goes past the roof deck? Lol Seems this is an addition but the owner of the home built the house and there were no change orders to the build. Especially after the fact 😂 This area should’ve been done the right way 23 years ago when the home was built. The value is in your team! We made a gameplan and added revisions that should’ve been there the entire time. No additional cost to the home owner. Leave someone’s home better than you found it. Do the right thing even when no one’s watching. Always improve! YOUR CLIENTS ARE DEPENDING ON YOU. Educate your home owner during the process. Walk them outside and show them the areas, even if it’s via photos. 1. YOU'RE THE EXPERT- you do this process daily. 2. The home owner does this every 10-20 years depending on the weather exposure of the area. The process is incredibly unfamiliar and the jargon is overwhelming. Never demean your client- EDUCATE. My home owner was stoked about the news, because as a team we already had a solution. Not only that, but this portion of the roof will finally be up to code (not sure how the roof permit closed when it was built) Be the trustworthy expert in all scenarios. Educate the home owner to your level of understanding and then Execute. Execute SO WELL that you’re the only person they think of when it comes to your trade. Roofing sales isn’t just signing contracts- you need to be EDUCATED on what you’re SELLING. 👏🏽 EDUCATE, EDUCATE, EDUCATE

You’re the trusted referral You get on the roof hoping it’s a slam dunk It’s not There’s no damage to the shingles Nothing on the caps but 1-2 bruises No hits on any soft metals You’re the ONE person to say “There’s no damage- all is well.” Your referrals will EXPLODE from the mouth of this home owner You’re not just “selling” You need to be a trusted advisor High ground or bust

What’s your go-to incentive to get your team motivated?

What metrics are you measuring each week to determine your output of success?