What if your agency had a full team... and it was just you? HighLevel just took a real step in that direction. Conversation AI agents can now start the conversation instead of waiting for the lead to text in. Here's how it works. Something happens in the CRM (a form comes in, a Facebook or Google lead ad fires, a call gets missed, a tag is added, an appointment is booked, a deal moves stage) and the agent sends that person a personal text right away. If they go quiet, it can follow up up to 5 times and book the appointment. It also respects working hours. A lead that comes in at 2 AM gets a text when the business opens, not in the middle of the night. Why this matters for us: speed to lead is the thing most local businesses lose on. They're on a job, the phone rings, nobody calls back. Now you can set this up once inside the agent, no workflow to build, and every lead hears back in seconds. A use case I like: a roofer misses a call while he's on a roof. The agent texts back, asks what they need, and gets the inspection on the calendar before he climbs down. Heads up: it's in Labs right now (Settings → Labs → Conversation AI | Outbound AI Agents), it's SMS only, and you need A2P approved and a sending number before it'll go out. Which client would you turn this on for first? Drop it below 👇 Don't have HighLevel yet? Start your free trial here 👉 https://www.gohighlevel.com/highlevel-bootcamp?fp_ref=danielsouzahl (Full transparency: that's my affiliate link, so I earn a commission if you sign up, at no extra cost to you.) Let's build together. 🔥

One of the most common things I hear from local business owners: "I'm not changing my number. Everyone has it." Fair. And now they don't have to. HighLevel launched Hosted Numbers. It lets you turn on texting in HighLevel for a number your client already owns, while their calls stay with their current carrier. It's not a port. Nothing gets transferred. Only the text messages run through LC Phone. Why this matters for a one-person agency: the phone number objection kills a lot of deals. The number on the truck, the Google profile, and the business cards stays the same. You just plug texting into the CRM so missed-call text back, review requests, and AI replies all come from the number customers already know. A use case: a dentist office has had the same landline for 20 years and loves their phone system. You host that number for SMS, and patients can now text the front desk to confirm or move appointments, all inside HighLevel. What you need to know: • It's in Labs for agency owners and admins • Eligible US local and toll-free numbers, one number per request • Your client verifies ownership, gives a US service address, and signs an authorization • A2P (or toll-free verification) still has to be done before texting Has a client ever pushed back on switching numbers? How did you handle it? 👇 Don't have HighLevel yet? Start your free trial here 👉 https://www.gohighlevel.com/highlevel-bootcamp?fp_ref=danielsouzahl (Full transparency: that's my affiliate link, so I earn a commission if you sign up, at no extra cost to you.) Let's build together. 🔥

Hi everyone, I'm going to hold these calls every Thursday. Today's call was just a good test run. Some of you couldn't join live, so I recorded it to showcase what I've been working on. Hope you learn something new as you take your agency to the next level, -Daniel