Radio Silence from Stripe · GrowGetters ONLY

Radio Silence from Stripe

You're not alone—many business owners have experienced radio silence from Stripe after submitting appeals or trying to resolve issues. When your money, customers, and reputation are on the line, waiting days (or weeks) for a bot reply isn't acceptable.

Why Stripe Can Be Frustrating:

No dedicated account rep
AI-driven risk assessments—meaning bots can freeze or shut you down without notice
Support delays or total lack of response once your account is flagged
Zero flexibility on chargebacks, reserves, or disputes

Better Alternatives to Stripe for a Merchant Account

Here are reliable, human-powered alternatives that give you more control and support:

1. Priority Payment Systems Pompano Beach with Jon Saluk

True merchant account with tailored underwriting
Human support—speak to someone who understands your business
Lower fees, surcharging/cash discount options, faster deposits
Works with high-risk industries and MATCH-listed merchants

2. National Processing / Dharma / Helcim

More transparent pricing models (often interchange-plus)
Built for small to medium businesses
Real customer service teams and lower reserves

3. Stax / Payment Depot

Membership-style pricing (good for high-volume merchants)
API access, integrations, and better support structure than Stripe

4. High-Risk Processors (If Needed)

If you’re on the MATCH list or have been shut down by Stripe:

Look for specialized high-risk providers that work with your industry
Be ready for more documentation, rolling reserves, and higher fees—but you’ll stay live

What to Look for in a New Processor: