10 Lessons I Learned Last Year Scaling Automation

In that time, I’ve worked across multiple automation initiatives.

What I learned has very little to do with tools.It has everything to do with rigour.

Here are the lessons that changed how I evaluate automation entirely:

1. Pilot success means nothing without scale economics

2. Financial visibility must start on day one

3. Hours saved is a weak success metric

4. Scale exposes everything pilots hide

5. Unit economics decide whether automation survives

6. Cost ownership cannot sit only with finance:

7. Finance and engineering must speak one language

8. Automating broken processes compounds the damage

9. Total cost matters more than visible cost

10. Long-term commitments reduce chaos

After a year of building, breaking, and fixing automation systems, one thing is clear:

Those who treat it casually accumulate hidden debt.Those who treat it like a financial and operational system build leverage that compounds.

Sharing this with the community that’s shaped much of my thinking over the past year.

Looking forward to learning from how others here have navigated these same trade-offs.

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