Unified Comment Inbox in GHL · GHL Growth Garage

Unified Comment Inbox in GHL

If you manage social comments and Community conversations, you know the real problem is not replying. It’s juggling tabs, losing context, and missing threads when things get busy.

GoHighLevel just cleaned that up.

Community comments now show inside Social Planner under the Comments tab, so you can work from one unified comment inbox instead of bouncing between platforms. That means you can reply to Community post comments right inside GHL, alongside Facebook, Instagram, LinkedIn, and TikTok comments.

Here’s what makes this useful: You respond faster because everything is in one view. You miss fewer conversations because Community is part of your normal comment sweep. You can use @ mentions to tag Community members in replies, so threads move forward without extra back and forth. Real-time sync keeps context accurate. If someone edits on the native platform, you see it reflected in Social Planner.

Quick path to use it: Marketing → Social Planner → Comments → Community

A few limits to know so you don’t get surprised: Attachments are not supported in replies. Comment editing is not available from Social Planner. Course mentions and event mentions are not supported right now. Max comment length is 8000 characters.

If you run a Community, this helps keep members engaged because they get answers quicker. If you’re an agency, it’s a workflow win because your VA can clear comments across channels in one place, using one routine.

Have you tried the unified comment inbox yet? If yes, did it cut down your response time or just make your day less chaotic? 🚀💬

Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/unified-comment-inbox-in-ghl/

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