Timed Support Access in GHL · GHL Growth Garage

Timed Support Access in GHL

If you run an agency, you have been here before. A client issue pops up, you open a support ticket, and support needs to look inside your account.

That is normal.

What is not normal is leaving support access on longer than needed, then hoping nobody forgets about it. That is how small risks turn into big problems.

Temporary Support Access in GHL fixes this with one simple control inside Agency View settings. You can enable access, set a timer, extend it if the ticket runs long, or revoke it the second the work is done. ✅

Here is why this matters: You stay in control of your agency account at all times. Access is time-limited, so it shuts off when the window ends. You can end access instantly if the fix is done early. It is easier to explain to clients who care about security and compliance.

If you want to use it the right way, keep it simple: Turn it on only when you have an active ticket. Pick the shortest time window that still works. Extend only with a reason. Revoke as soon as the issue is confirmed fixed.

This is one of those “boring but important” updates. It does not make you more creative. It makes you more professional. And it keeps your agency tighter when things get busy.

Have you set up Temporary Support Access in GHL yet, or are you still handling support access the old way? 👇

Check out all the details at GoHighLevel Growth Garage > https://gohighlevelgrowth.com/ghl-updates/temporary-support-access-in-ghl-turn-it-on-set-a-timer/

0 comments