Call Transcript Trigger is Live 🔁

GHL just dropped something small but powerful

The new call transcription trigger is now live inside the workflow builder. This lets you fire off actions right after a call ends, using the actual transcript.

It works with Voice AI, IVR, and LC Phone calls. So whether a lead asks about pricing or says they’re ready to move forward, your workflow can handle the next step.

Here’s what you can now automate 📌

✅ Email a call summary

✅ Tag contacts based on keywords

✅ Create a task for the team

✅ Update CRM fields with what was said

✅ Route leads based on interest or intent

No more waiting on notes or hunting for recordings. The trigger listens for the transcript and moves your workflow forward right away.

Setup is easy:

Add the Call Transcript Generated trigger
Turn on transcription if needed
Use filters like call type, direction, or duration
Build actions using If/Else conditions and custom values

This update helps teams stay on track, follow up faster, and spend less time chasing call details. It is a small change that can make a big difference over time 📈

If your agency relies on phone calls, this trigger is worth using.

Give it a try and let your conversations drive the action 🔊

Call Transcription Trigger in GHL Workflows

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