21d (edited) • 🧠 People & Performance
The Power of Active Listening: Building Stronger Professional Relationships
Listening is the foundation of effective human connection and the clearest demonstration of how much you value others. Your listening skills speak volumes throughout every relationship-building interaction.
Demonstrate Genuine Interest By:
Physical Presence
- Making and maintaining eye contact with the person speaking
- Keeping an open stance with arms relaxed or naturally animated
- Clearing your workspace when meeting with clients, vendors, or employees
- Turning off radios, TVs, and computers to eliminate distractions
Engaged Response
- Paraphrasing what you hear to confirm understanding
- Asking relevant, thoughtful questions
- Reading body language to gauge how your remarks are received
- Taking notes during workshops and important conversations
- Remembering you have two ears and one mouth—use them proportionally
Respectful Dialogue
- Honoring others' perspectives even when you disagree
- Responding with openness rather than judgment
Avoid These Interest-Killers:
Closed Body Language
- Folding your arms across your chest
- Creating physical barriers with beverages or items held defensively
Divided Attention
- Scanning the room for other conversation opportunities
- Checking your phone, texts, or emails during meetings
- Glancing at your watch or wall clock mid-conversation
- Answering calls without prior explanation of urgent expectations
Disrespectful Behaviors
- Interrupting before others finish speaking
- Arriving late to meetings or events
- Spending time in the hallway on calls during meetings
- Failing to reciprocate when someone shares their business card
- Responding with judgmental tone or words
Remember: Every interaction is an opportunity to build trust and strengthen relationships. Your listening habits reveal your priorities.
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The Power of Active Listening: Building Stronger Professional Relationships
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