Freddy D sits down with serial entrepreneur Rob Levin, founder of Work Better Now, to unpack how a single virtual assistant from Latin America transformed his time, strategy, and quality of life as a business owner. Together they explore how talent-first culture, remote teams, and relationship-driven referrals can help small and midsize businesses scale profitably while freeing founders from the weeds.
Top 3 Takeaways
1ď¸âŁ Your first assistant is a life upgrade, not a luxury.Most business owners spend 30â60% of their week on admin; shifting that to a capable assistant unlocks hours daily for strategy, sales, and family.
2ď¸âŁ âTalent firstâ is a core value, not a slogan.Work Better Now was built on putting their Latin American talent firstâgreat people â great service â great client relationships â organic growth and referrals. 3ď¸âŁ Assistants arenât just for CEOsâevery critical department can have one.Clients now hire assistants for estimating, sales, finance, and operations, allowing specialists (like estimators) to focus on high-value work while assistants manage follow-up and coordination.
đŹ âOur mindset has always been relationship. We will forsake a transaction in order to have a great relationship.â ~ Rob Levin
đŻFreddy Dâs Take
When you free yourself from the weeds and empower the right peopleâwhether theyâre down the hall or in another countryâyou stop âout-musclingâ the business and start truly leading it. The real leverage isnât just cheaper labor; itâs the compounding effect of focused founders, clear roles, and people who feel appreciated enough to become Superfans of your mission.
đ Call to Action
If youâre a business owner buried in email, reschedules, and admin, commit to reclaiming two hours a day by hiring an assistant or support role and deliberately re-investing that time into strategy, sales, or key relationships.
đ Community Question
Where are you personally stuck in the weeds right nowâand if you had a rockstar assistant or support hire tomorrow, whatâs the first set of tasks you would hand off so you could operate at your highest level?