Updates not completing and no response from tech support.

I have a Mac with an M2 processor and originally purchased CalSync version 1.410.

Since then, several updates have been released, and I have repeatedly initiated the update process. Each time, the newer version appears to download and install successfully, and I restart the application as instructed. However, after restarting, CalSync still shows version 1.410.

I have two questions:

Why am I unable to update CalSync beyond version 1.410 on my M2 Mac?
When I submit support questions through the CalSync software, I do not receive a response. What is the best way to contact CalSync support?

Thank you for your help.

2 comments

Updates not completing and no response from tech support.