I’m Glen, a former contractor with more than 20 years in the business. I’m now learning sales, AI, and website design, and I’m interested in the gap between a customer finding you and understanding what happens next. I saw the questions here about calls and follow-up. On a contractor’s site, I’d want the service area, the work offered, and how to request a conversation clear enough that a customer doesn’t have to guess. What’s the question customers still ask even when you think your website already explains it? I’d like to learn which bit of information deserves more attention before adding more features.